Privacy Policy

1. Introduction and Scope

This Privacy Policy explains how Gerilyn Rodriguez, an independent licensed life insurance agent, collects, uses, and protects personal information. It applies to:

• This website and its pages
• The Mortgage Protection and Final Expense appointment calendars, which are part of Gerilyn's own website and scheduling system, hosted at links.gerilynrodriguez.com
• Emails sent to or from [email protected]
• Text messages sent to or from Gerilyn's business phone number

This website, the appointment calendars, and Gerilyn's email and text messaging all operate within the same business communication system. Information you provide in one place, such as when booking an appointment, is kept within that system and used only as described in this policy.

2. Information You May Provide

When you book an appointment, send an email, or reply to a text message, you may provide:

• Your name
• Your email address
• Your mobile phone number
• Appointment details, such as your selected date, time, and type of conversation
• Your consent choice for receiving text messages
• Any notes, questions, or replies you choose to send

You decide what to share. Please keep messages brief and general, as explained in the Sensitive Information section below.

3. Information Collected Automatically

When you visit this website or the appointment calendars, basic technical information may be collected automatically to keep the system working and secure. This may include your device type, browser type, IP address, general location derived from your IP address, pages viewed, referring pages, and the date and time of your visit.

This information is used to operate and maintain the website, understand overall site usage, and help detect and prevent misuse.

4. How Information Is Used

Personal information is used only to:

• Respond to your questions and inquiries
• Schedule, confirm, reschedule, and remind you about appointments
• Communicate with you by email or text message about the services you requested, if you have agreed to receive those messages
• Maintain the security and proper operation of the website and scheduling system
• Comply with legal, regulatory, and insurance licensing obligations

5. Appointment Scheduling

The Mortgage Protection and Final Expense appointment calendars are part of Gerilyn Rodriguez's own scheduling system, not separate third-party booking services. When you book, the information you enter is stored in the same secure system Gerilyn uses to manage appointments and client communications.

This system runs on technology provided by a software service provider that hosts and processes information on Gerilyn's behalf. That provider may access information only as needed to operate the system and is not permitted to use your information for its own marketing.

When you book, you can choose whether to receive appointment-related text messages. Checking the text message consent box is optional, and booking an appointment does not require agreeing to receive text messages.

6. Text Messaging (SMS)

If you provide your mobile phone number and check the text message consent box on an appointment calendar, you agree to receive text messages from Gerilyn Rodriguez at the number you provided.

Messages you may receive

• Appointment confirmations and reminders
• Rescheduling or cancellation notices for your appointment
• Replies to questions you have asked

Program details

• Message frequency: varies based on your appointments and communications.
• Costs: Message and data rates may apply.
• Opting out: Reply STOP at any time to stop receiving text messages. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. You will receive one final message confirming your opt-out, and no further texts will be sent unless you opt in again.
• Opting back in: Reply START to resume text messages.
• Help: Reply HELP for assistance, or email [email protected].
• Consent is not a condition of purchase: You do not need to agree to text messages to book an appointment or buy any product.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages.

Your mobile phone number and text message consent are used only to send the messages described above.

7. No Sale or Sharing of Personal and Mobile Information

8. Limited Disclosures

Outside the support services described above, personal information may be disclosed only in these limited situations. None of these disclosures include text messaging opt-in data or consent, and none are for marketing purposes.

• Legal compliance: when required by law, regulation, subpoena, court order, or a request from an insurance regulator or other government authority.
• Protection: when reasonably necessary to protect the rights, safety, or property of Gerilyn Rodriguez, clients, website visitors, or others, or to investigate fraud or misuse.
• At your direction: when you specifically ask for your information to be shared, such as when you choose to apply for insurance and your application information is submitted to the insurance company you selected.

9. Sensitive Information

10. Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect personal information, including access controls on the scheduling and communication system. However, no website, email, text message, or other method of transmission over the internet is completely secure, and absolute security cannot be promised.

11. Retention

Personal information is kept for as long as reasonably needed to respond to you, provide requested services, maintain business records, resolve disputes, and meet legal, regulatory, and insurance licensing record-keeping requirements. Records of text message consent and opt-out requests may be kept as needed to honor your choices and demonstrate compliance. When information is no longer needed, reasonable steps are taken to delete it or make it unidentifiable, subject to applicable law.

12. Children's Privacy

This website, the appointment calendars, and the text messaging program are not directed to children under 13, and information from children under 13 is not knowingly collected. If you believe a child under 13 has provided personal information, please send an email so it can be reviewed and deleted where appropriate.

13. Your Choices and State Privacy Rights

You can stop text messages at any time by replying STOP, and you can ask to stop receiving emails by replying to any email or writing to [email protected].

Depending on where you live, you may also have rights under applicable state law regarding your personal information, which may include the right to request access to, correction of, or deletion of certain information. To make a request, email [email protected] with a description of your request. Reasonable steps may be taken to verify your identity first. Some requests may be limited where the law permits, for example when records must be kept to meet insurance or other legal requirements.

14. Insurance Communications

Insurance information and communications may be subject to additional legal and regulatory requirements, including state insurance laws and requirements set by insurance companies. If you choose to apply for insurance, the insurance company involved will provide its own privacy notices, which govern how it handles your application information.

15. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in practices, services, or legal requirements. The updated policy will be posted on this page with a new effective date. Changes will not reduce the protections described here for text messaging opt-in data and consent without your agreement.

16. Contact

Questions or requests about this Privacy Policy can be sent to: